Managing Quality : Managerial and critical perspectives
Kelemen, Mihaela, 1968-
Managing Quality : Managerial and critical perspectives Mihaela Kelemen. - London : SAGE, 2003. - xi, 209 p. : ill. ; 25 cm.
Includes bibliographical references and index.
In this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour, strategy, marketing and organization theory.
9780761969037 (cased) : £60.00 9780761969044 (pbk.) : £19.99
Total quality management--Great Britain.
658.4010941
Managing Quality : Managerial and critical perspectives Mihaela Kelemen. - London : SAGE, 2003. - xi, 209 p. : ill. ; 25 cm.
Includes bibliographical references and index.
In this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour, strategy, marketing and organization theory.
9780761969037 (cased) : £60.00 9780761969044 (pbk.) : £19.99
Total quality management--Great Britain.
658.4010941