Managing Quality

Managing Quality - 5th ed. / edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden. - Malden, Mass. ; Oxford : Blackwell, 2007. - xxix, 610 p. : ill. ; 25 cm.

Previous ed.: 2003.

Includes bibliographical references and index.

This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.

9781405142793 (pbk.) : £29.99


Total quality management.
Business and Management.

TA190 / .M38 2007

658.4013