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Quality Management For Organizational Excellence : Introduction to total quality David L. Goetsch, Stanley Davis.

By: Contributor(s): Material type: TextTextEdition: Seventh edition; Pearson new international editionDescription: 468 pages : illustrations (black and white) ; 28 cmISBN:
  • 9781292022338 (paperback) :
Subject(s): DDC classification:
  • 658.4013 23
LOC classification:
  • HD62.15
Summary: This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.
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Item type Current library Call number Status Barcode
Print Book - Lending Print Book - Lending Magherafelt Campus 658.4013 (Browse shelf(Opens below)) Available 39548000003342

Includes index.

This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.

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