01167nam a2200265 a 4500001001400000003000800014005001700022008004100039020003600080040003600116050001700152072001500169082001700184100001900201245012700220260003600347300003300383500002000416520027200436650002300708650002800731650004400759650003600803710006200839BDZ0008720378StDuBDS20260330093118.0090910s2010    njua   f      001|0|eng|d  a9780470536438 (pbk.) :c£14.99  aStDuBDSbengcStDuBDSdStDuBDSZ 4aHF5549.5.E42 7aBUS2ukslc04a658.30452221 aScott, Vivian.10aConflict Resolution at Work for Dummies /cBy Vivian Scott & The Dispute Resolution Center of Snohomish & Island Counties.  aHoboken, N.J. :bWiley,cc2010.  axx, 336 p. :bill. ;c24 cm.  aIncludes index.8 aThis practical guide to handling conflict and managing employees provides the tools and advice needed to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting and maintain better productivity while boosting morale. 0aProblem employees. 0aPsychology, Industrial. 0aMediation and conciliation, Industrial. 7aBusiness and Management.2ukslc2 aDispute Resolution Center of Snohomish & Island Counties.