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  <titleInfo>
    <title>Conflict Resolution at Work for Dummies</title>
  </titleInfo>
  <name type="personal">
    <namePart>Scott, Vivian.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  </name>
  <name type="corporate">
    <namePart>Dispute Resolution Center of Snohomish &amp; Island Counties</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
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    <place>
      <placeTerm type="text">Hoboken, N.J</placeTerm>
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    <publisher>Wiley</publisher>
    <dateIssued>c2010</dateIssued>
    <dateIssued encoding="marc">2010</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>xx, 336 p. : ill. ; 24 cm.</extent>
  </physicalDescription>
  <abstract>This practical guide to handling conflict and managing employees provides the tools and advice needed to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting and maintain better productivity while boosting morale.</abstract>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">By Vivian Scott &amp; The Dispute Resolution Center of Snohomish &amp; Island Counties.</note>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Problem employees</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Psychology, Industrial</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Mediation and conciliation, Industrial</topic>
  </subject>
  <subject authority="ukslc">
    <topic>Business and Management</topic>
  </subject>
  <classification authority="lcc">HF5549.5.E42</classification>
  <classification authority="ddc" edition="22">658.3045</classification>
  <identifier type="isbn">9780470536438 (pbk.) :</identifier>
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