Fletcher, Shirley. creator text enk London Kogan Page 1991 1992 monographic eng 101p. Aims to provide trainers with the practical guidance needed to design training programmes that help employees reach the necessary standards of workplace performance and competence required for obtaining NVQs, or other competence based standards. Shirley Fletcher. 658.31243 9780749404307 (pbk) : Uk 931206 20260330100715.0 BDZ0000133204