Understanding and Implementing Quality :  Frameworks, techniques and cases / 
edited by Jiju Anthony and David Preece. 
 - London :  Routledge,  2001. 
 - 224p. ;  24 cm. 
<br/><br/> This work considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. 
<br/><br/><label>ISBN: </label>9780415222716 (hbk.) :  £60.00 9780415222723 (pbk.) :  £19.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Quality control--Case studies.<br/>Business and Management.
<br/><br/><label>LC Class. No.: </label>TS156 
<br/><br/><label>Dewey Class. No.: </label>658.4013