TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The Management and Control of Quality SN - 9780538452601 (pbk.) : AV - HD62.15 U1 - 658.562 22 PY - 2011/// CY - [Mason, Ohio?] PB - South-Western Cengage Learning KW - Quality control KW - Total quality management KW - Business and Management KW - ukslc N1 - Previous ed.: 2007; Includes bibliographical references and index N2 - Providing a managerially-oriented, integrated view along with a blend of pertinent technical topics, this text now offers revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts and techniques ER -