TY  - BOOK
AU  - Pontin,Karen
ED  - City and Guilds of London Institute,
TI  - The City & Guilds Practical Guide to Quality Assurance
SN  - 9780851932385 (pbk.) :
U1  - 658.3124 23
PY  - 2012///
CY  - London
PB  - City & Guilds
KW  - Quality assurance
KW  - Employee training personnel
KW  - Certification
KW  - Business and Management
KW  - ukslc
N1  - Includes bibliographical references and index
ER  -