Introduction to total quality Goetsch, David L. creator author. Davis, Stanley 1931- author. text enk 2014 Seventh edition. Pearson new international edition. monographic eng

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468 pages : illustrations (black and white) ; 28 cm This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training. specialized David L. Goetsch, Stanley Davis. Includes index. Total quality management Business and Management HD62.15 658.4013 9781292022338 (paperback) : StDuBDS 150112 20260805085648.0 BDZ0021781356 eng