@book{2589,
	author = {Kraszewski, Sarah.},
	title = {Communication Skills for Adult Nurses /},
	publisher = {Open University Press,},
	year = {©2010.},
	address = {Maidenhead :},
	url = {https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=353635}
}