Skilled interpersonal communication : research, theory and practice /
Owen Hargie and David Dickson.
- 4th ed.
- London : Routledge, 2003.
- 544 p. ; 25 cm.
Includes bibliographical references and index.
This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.