TY - BOOK AU - Hargie,Owen AU - Dickson,David TI - Skilled interpersonal communication: research, theory and practice SN - 9780415227209 (pbk.) : AV - HM1166 U1 - 302.2 21 PY - 2003/// CY - London PB - Routledge KW - Interpersonal communication KW - Media Studies KW - ukslc N1 - Includes bibliographical references and index N2 - This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating ER -