Understanding and Using Health Experiences : Improving patient care /
edited by Sue Ziebland, Angela Coulter, Joseph D. Calabrese, Louise Locock.
- Oxford : Oxford University Press, 2013.
- x, 169 pages : illustrations ; 24 cm
Formerly CIP.
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.