TY  - BOOK
AU  - Ziebland,Sue
AU  - Coulter,Angela
AU  - Calabrese,Joseph D.
AU  - Locock,Louise
TI  - Understanding and Using Health Experiences: Improving patient care 
SN  - 9780199665372 (pbk.) :
U1  - 362.1068 23
PY  - 2013///
CY  - Oxford
PB  - Oxford University Press
KW  - Medical care
KW  - Evaluation
N1  - Formerly CIP
N2  - Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved
ER  -