Managing Quality 

 - 5th ed. /  edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden. 
 - Malden, Mass. ;  Oxford :  Blackwell,  2007. 
 - xxix, 610 p. :  ill. ;  25 cm. 
<br/><br/> Previous ed.: 2003. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems. 
<br/><br/><label>ISBN: </label>9781405142793 (pbk.) :  £29.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Business and Management.
<br/><br/><label>LC Class. No.: </label>TA190  / .M38 2007 
<br/><br/><label>Dewey Class. No.: </label>658.4013