000 00935cam a2200217ua 4500
001 BDZ0005461034
003 StDuBDS
005 20260805113603.0
008 030811s2003 enka || 001 ||eng d
020 _a9780761969037 (cased) :
_c£60.00
020 _a9780761969044 (pbk.) :
_c£19.99
040 _aStDuBDS
_dUk
_dStDuBDSZ
082 0 4 _a658.4010941
_221
100 1 0 _aKelemen, Mihaela,
_d1968-
245 1 0 _aManaging Quality :
_bManagerial and critical perspectives
_cMihaela Kelemen.
260 _aLondon :
_bSAGE,
_c2003.
300 _axi, 209 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
520 8 _aIn this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour, strategy, marketing and organization theory.
650 0 _aTotal quality management
_zGreat Britain.
999 _c2071
_d2071