000			01708cam a2200361 a 4500
001			306253658
003			UkMaC
005			20260220101715.0
008			090401s2009 enka b 001 0 eng
010			_a2009013613
015			_aGBA905959 _2bnb
016	7		_a014883331 _2Uk
020			_a9780230221123 (pbk.) : _c£19.99
020			_a0230221122 (pbk.) : _c£19.99
035			_a(Uk)014883331
040			_aStDuBDS _beng _cStDuBDS _dUk
042			_aukblsr
050	0	0	_aHM1106 _b.T46 2009
082	0	0	_a158.2 _222
082	0	0	_a302 _222
100	1		_aThompson, Neil, _d1955-
245	1	0	_aPeople skills / _cNeil Thompson.
250			_a3rd ed.
260			_aBasingstoke : _bPalgrave Macmillan, _c2009.
300			_axviii, 315 p. : _bill. ; _c24 cm.
500			_aFormerly CIP. _5Uk
504			_aIncludes bibliographical references (p. 294-313) and index.
505	0		_aSelf-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
650		0	_aInterpersonal relations.
650		0	_aInterpersonal communication.
650		0	_aSelf-management (Psychology)
650		0	_aProblem solving.
999			_c225 _d225