000 00991nam a2200277 i 4500
001 BDZ0021431313
003 StDuBDS
005 20260226161305.0
008 130819s2014 enka f 001|0|eng|d
020 _a9780415635509 (pbk.) :
_c£60.99
020 _z9781315815725 (ebook) :
_cNo price
040 _aStDuBDS
_beng
_cStDuBDS
_dStDuBDSZ
_erda
050 0 _aHD62.15
_b.O173 2014
072 7 _aBUS
_2ukslc
082 0 4 _a658.4013
_223
100 1 _aOakland, John S.,
_eauthor.
240 1 0 _aTotal quality management
245 1 0 _aTotal Quality Management and Operational Excellence :
_btext with cases /
_cJohn S. Oakland.
250 _aFourth edition.
260 _aLondon :
_bRoutledge,
_c2014.
300 _axxiv, 530 pages :
_billustrations (colour) ;
_c25 cm
500 _aPrevious edition: published as Total quality management. Amsterdam: Butterworth-Heinemann, 2003.
500 _aIncludes index.
650 0 _aTotal quality management.
650 7 _aBusiness and Management.
_2ukslc
999 _c561
_d561