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Understanding and Implementing Quality : Frameworks, techniques and cases / edited by Jiju Anthony and David Preece.

Contributor(s): Material type: TextTextPublication details: London : Routledge, 2001.Description: 224p. ; 24 cmISBN:
  • 9780415222716 (hbk.) :
  • 9780415222723 (pbk.) :
Subject(s): DDC classification:
  • 658.4013 21
LOC classification:
  • TS156
Summary: This work considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
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Item type Current library Call number Status Barcode
Print Book - Lending Print Book - Lending Newtownabbey Campus 658.4013 (Browse shelf(Opens below)) Available 39548000005473

This work considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.

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