Welcome to NRC Library Services  

Key Customers : How to manage them profitably /

McDonald, Malcolm.

Key Customers : How to manage them profitably / Malcolm McDonald, Beth Rogers, Diana Woodburn. - Oxford : Butterworth-Heinemann, 2000. - 320p. : ill. ; 25 cm.

Includes index.

9780750646154 (pbk.) : £19.99


Marketing--Key accounts.
Relationship marketing.
Customer relations.
Business and Management.

HF5438.8.K48

658.804