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Managing Quality

Contributor(s): Material type: TextTextPublication details: Malden, Mass. ; Oxford : Blackwell, 2007.Edition: 5th ed. / edited by Barrie G. Dale, Ton van der Wiele and Jos van IwaardenDescription: xxix, 610 p. : ill. ; 25 cmISBN:
  • 9781405142793 (pbk.) :
Subject(s): DDC classification:
  • 658.4013 22
LOC classification:
  • TA190 .M38 2007
Summary: This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.
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Previous ed.: 2003.

Includes bibliographical references and index.

This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.

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