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Total Quality Management and Operational Excellence : text with cases / John S. Oakland.

By: Material type: TextTextPublication details: London : Routledge, 2014.Edition: Fourth editionDescription: xxiv, 530 pages : illustrations (colour) ; 25 cmISBN:
  • 9780415635509 (pbk.) :
Uniform titles:
  • Total quality management
Subject(s): DDC classification:
  • 658.4013 23
LOC classification:
  • HD62.15 .O173 2014
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Item type Current library Call number Status Barcode
Lending Lending Ballymena Campus 658.4013 (Browse shelf(Opens below)) Available 39548000001119

Previous edition: published as Total quality management. Amsterdam: Butterworth-Heinemann, 2003.

Includes index.

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