Raving Fans : A revolutionary approach to customer service / Ken Blanchard & Sheldon Bowles.

By:

Blanchard, Kenneth H

Contributor(s):

Bowles, Sheldon M

Material type: Text

TextPublication details: London : HarperCollinsEntertainment, 1998.Description: x, 137 p. ; 20 cmISBN:

9780006530695 (pbk.) :

Subject(s):

DDC classification:

658.812 22

LOC classification:

HF5415.5

Summary: This is a straightforward and snappy guide to successful customer service. It should prove useful in every kind of organization or business who wish to deliver efficient customer service and achieve bottom-line results.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Barcode
Print Book - Lending	Newtownabbey Campus	658.812 (Browse shelf(Opens below))	Available	39548000005548

Originally published: New York: Morrow, 1993.

This is a straightforward and snappy guide to successful customer service. It should prove useful in every kind of organization or business who wish to deliver efficient customer service and achieve bottom-line results.

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