Total Quality Management and Operational Excellence : text with cases / John S. Oakland.

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Material type: Text

TextPublication details: London : Routledge, 2014.Edition: Fourth editionDescription: xxiv, 530 pages : illustrations (colour) ; 25 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Lending	Ballymena Campus	658.4013 (Browse shelf(Opens below))	Available	39548000001119

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Previous edition: published as Total quality management. Amsterdam: Butterworth-Heinemann, 2003.

Includes index.

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